Refund Policy

Last updated: 15 November 2026

We want you to be happy with ClipIt Studio. This is why the free version includes every feature: you can try ClipIt Studio on your own videos before you buy.

1. 14-day refund

If ClipIt Studio Pro isn't right for you, ask for a refund within 14 days of your purchase and we will refund you in full. You don't need to give a reason.

2. After 14 days

After 14 days, we give refunds when ClipIt Studio Pro doesn't work as described on your device and we can't fix the problem within a reasonable time. We may ask for details such as your operating system, browser and the error you see, so we can try to help first.

3. How to ask

Email hello@clipitstudio.app with your order number, or the email you bought with. You can also ask through the receipt from our payment provider (announced when Pro launches). Refunds go back to your original payment method, usually within 5–10 business days, depending on your bank.

4. After a refund

When a purchase is refunded, its licence key is no longer valid for use. Please remove it from ClipIt Studio. The free version keeps working.

5. Chargebacks

Please contact us before filing a chargeback with your bank. We'll usually sort it out faster.

6. Your legal rights

This policy doesn't limit any rights you have under the consumer laws of your country.